This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Please check our opening times page for Christmas/New Year opening times
PLEASE NOTE 
For medical advice when the surgery is closed please call NHS 111 or logon to 111.nhs.uk If your call is an emergency please call 999.
Practice Closures  2019- Protected Learning Times for Hough Green Health Park
Wednesday 30th January closed from 1pm
Thursday 28th February closed from 1pm
Wednesday 27th March closed from 1pm
Thursday 25th April closed from 1pm
On the above dates the practice will be closed from 1pm and will re-open the following day. If during these times you require urgent medical advice or attention please call 111.  Call to NHS 111 are free from both landlines and mobiles. You can also access NHS 111 online by typing 111.nhs.uk
 
IMPORTANT PATIENT NOTE ABOUT EPS:
We are now live with Electronic Prescription Service (EPS) at the surgery Please speak to your local pharmacy or our reception team for further information on signing up. Thanks
 

 

 

Friends and Family Results 2015

We asked ' We would like you to think about your recent experience of our service, how likely are you to recommend our GP practice to friends & family if they needed similar care or treatment'

Below are our monthly responses:

December 2015 Friends and Family Results

We received 32 responses in total:

24 answered Very Likely

4 answered Likely

1 answered Neither likely nor unlikely

0 answered Unlikely

3 Very unlikely

Response types:

2 Paper responses

30 SMS/Text responses

Comments:

Helpful reception staff and good advice from medical staff.

I don't use the Doctors that much thankfully but I am satisfied.

Well run, efficient, relaxed and well designed surgery and building.

As soon as my referral comes through I will switch services.

-------------------------------------------------------------------------------------------

November 2015 Friends and Family Test Results

No responses.

-------------------------------------------------------------------------------------------

October 2015 Friends and Family Test Results

We received 10 responses in total:

10 answered Very Likely

0 answered Likely

0 answered Neither likely nor unlikely

0 Unlikely

0 Very unlikely

Response types:

10 paper responses

Comments:

Can get an appointment fairly easily

Fantastic.

Been with GP's for years would never leave surgery.

Extremely organised, in past 2 visits I have had more success than the past 2 years with my old sugery.

Great Doctors Surgery

-------------------------------------------------------------------------------------------------------

September 2015 Friends and Family Test Results

We received 15 responses in total:

10 answered Very Likely

4 answered Likely

1answered Neither likely nor unlikely

Response types:

15 paper responses

Comments:

Very Friendly, helpful and professional.

More late nights please.

Very pleased with the service.

Reception staff are very obliging adn never let us down.

I am always treated well and with a kind and good manner.

___________________________________________________________________

July 2015 Friends and Family Test Results

We received 2 responses in total:
2 answered Very likely
Response type:
2 paper responses
Comments:
Very friendly staff, nurses and doctors, never too much trouble when wanting advise.
Friendly and helpful.

---------------------------------------------------------------------------------

June 2015 Friends and Family Test Results

There were no responses for this month

---------------------------------------------------------------------------

May 2015 Friends and Family Test Results 

There were no responses for this month

----------------------------------------------------------------------------

April 2015 Friends and Family Test Results 

We received 5 responses in total:
4 answered Very likely
1 answered Likely
0 answered Neither likely nor unlikely
0 answered Very unlikely
Respose type:
5 paper responses
0 electronic responses
Comments from Patients:
Staff at desk very helpful - treatment excellent
Everytime I needed an appointment have always been able to get one very accomidating
Nurse always very nice

-------------------------------------------------------------------------------------------

March 2015 Friends and Family Test Results 

We received 39 responses in total:
26 answered Very likely
11 answered Likely
1 answered Neither likely nor unlikely
1 answered Very unlikely
Respose type:
38 paper responses
1 electronic responses
Comments from Patients:
Best surgery in Widnes
Very Friendly
Always able to get an appointment within a reasonable time
Doctors are really nice

---------------------------------------------------------

February 2015 Friends and Family Test Results 

We received 8 responses in total:
7 answered Very likely
1 answered Neither likely nor unlikely
Respose type:
6 paper responses
2 electronic responses
Comments from Patients:
It’s a nice clinic
First class treatment
No problem seeing a Doctor 

---------------------------------------------------------------------------------------

January 2015 Friends and Family Test Results 

We received 24 responses in total:
20 answered Extremely Likely 
1 answered Likely 
2 answered neither likely nor unlikely 
1 answered likely
Comments from patients: 
Reception staff have greatley improved/friendly 
I get treated on time. 
Very friendly and helpful. 
I feel this GP Practice is the best by far in every way 
Wonderful place wish I had moved here sooner.

 

 

 

 

 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website