What’s on offer?

The Surgery provides the following services for all registered patients: 

Easy access to healthcare

• Same day appointments and pre-bookable appointments at a range of times.  Please be aware that requests for same day appointments need to made at 8am.

Help staying healthy

• Advice on preventing illness
• Advice on managing a long-term health condition
• Cervical screening (smear tests)
• Contraceptive services (emergency and routine)
• Childhood immunisations
• Travel vaccinations and advice - unavailable until further notice. 

Specialist services

• Womens’ health
• Mens’ health
• Child health
• Cardiovascular care including:
  -       anticoagulant dosing
  -       ischaemic heart disease screening, prevention and management
  -       other circulatory disease screening, prevention and management
•  Self Help Counsellor
• Health Improvement Team
• Pregnancy testing (sample sent to lab, results next day)
• Antenatal (pregnancy) care
• Smoking cessation service -session once a week at practice
• Diabetes clinic
• Chronic obstructive pulmonary disease (COPD) clinic
• Asthma clinic
• Chronic kidney disease monitoring
• Palliative (end of life) care
• Health screening
• Cholesterol and blood sugar testing
• Blood pressure checks
• Self referral for non urgent 18+ adults who are experiencing common mental health problems such as anxiety and depression  - 0151 292 6954
• Self referral to MSK physiotherapy services for patients suffering with back, joint or muscle pain - 0151 495 5472
• Lloyds Pharmacy is now open on these premises.

Please see link below around guidance for sick notes for patients with Coronavirus or who need to self isolate.

Coronavirus MED3 letter for patients

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Patients can now cancel an appointment by TEXT message

We have a new TEXT messaging service whereby we can remind patients of their appointments and if no longer needed the patient can cancel by texting back  CANCEL  to us.

We can also send patients a TEXT reminder for a review or flu vaccination.

If we need to cancel your appointment we can also inform you by TEXT.

Texting relies on the practice having an up to date mobile telephone number.  We would be grateful if you could let a receptionist know if you change your mobile number.

If you would like to OPT-OUT of this service then please let us know by contacting the practice on 0151 5115805.

Travel Vaccinations Clinic suspended until further notice

NOTE- The UK is currently at Response Level 4 (prevalence high or rising rapidly) 'General Practice is open but most non-clinical services and a significant volume of routine non urgent clinics services are not available'

Travel advise is non essential at this current time and advice would need to be sought privately via the Liverpool Well Travelled  Clinic - 0151 705 3223

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

Travel Questionnaire

Fit for Travel

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday.  To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

March 2021

Breast Screening Appointments:

Ladies aged between 50 and up to their 71^st birthday will shortly be receiving an invitation letter for routine Breast Screening.

Please make booking your mammogram a priority in these difficult times.

Warrington, Halton, St Helens & Knowsley Breast Screening Unit

Further details can be found at - www.whsthkbss.nhs.uk

If you’re worried about your health, please don’t delay – help us, help you get the care you need this winter.

In life-threatening emergencies, always dial 999.

If you need medical help fast or think you need to go to A&E, use NHS 111 first to get clinical advice or direction to the most appropriate services for treatment.

NHS 111 is now able to book time slots for patients at Widnes Urgent Care Centre and Runcorn Urgent Care Centre and local A&E departments if appropriate.

For all other health needs, contact your pharmacy or GP practice by phone or eConsult (an online form on your practice website) in the first instance. GP practices

If you experience symptoms of Coronavirus please visit www.nhs.uk/coronavirus to arrange to get tested or call 119.

Many over-the-counter medicines (including paracetamol and ibuprofen) are available to relieve symptoms of common winter ailments such as colds, sinusitis or painful middle ear infection (earache).

You can find a list of useful items to include in your medicine cabinet and first aid kit at nhs.uk or by speaking to your local pharmacist.  

To manage winter illness symptoms at home, you should keep warm, rest, drink plenty of fluids, have at least one hot meal a day to keep your energy levels up and use over-the-counter medications to help give relief.

If you take prescription medicines, make sure you have enough before your pharmacy or GP practice closes for Christmas. And, if you’ve been prescribed antibiotics or any other medication, make sure you take them as directed.

You can order your repeat prescriptions online via the NHS App, your GP practice website or by calling your practice.

Please don’t go to a pharmacy or GP if you have symptoms of coronavirus or are self-isolating. Order your prescription online or by phone and ask a friend, relative or volunteer to collect medicines for you.

We all feel down from time to time, no matter our age. But, if you’ve not been feeling yourself for a while, talking therapies could help you feel better. Contact your GP practice about talking therapies if you’re feeling anxious, low or out of sorts. Your GP is there to help you – physically and mentally – and can refer you to the right service. Other useful resources

• For Halton residents - Mental Health Information Point
• For Warrington resident – Happy? Ok? Sad?
• For all Cheshire and Merseyside residents - Kind to your mind
• For urgent mental health support for you or if you are concerned someone you know is in crisis, you can call the NHS crisis advice. The number for Halton and Warrington residents is 0800 051 1508
• Shout - 24/7 text messaging support service for anyone who is struggling to cope

CALM Helpline

Keeping warm over the winter months can help to prevent colds, flu and more serious health problems such as heart attacks, strokes, pneumonia and depression. Make sure you keep warm with these tips

• Heat your home to at least 18°C (65°F). You might prefer your main living room to be slightly warmer.
• Keep your bedroom window closed on winter nights as breathing cold air can be bad for your health as it increases the risk of chest infections.
• Wear several layers of light clothes as this traps warm air better than one bulky layer.
• Make sure you’re receiving all the help that you’re entitled to. There are grants, benefits and sources of advice available to make your home more energy efficient, improve your heating or help with bills.
• Check your heating and cooking appliances are safe. Contact a Gas Safe registered engineer to make sure they’re operating properly.

Useful information

• Energy Projects Plus
• Green Doctor
• www.simpleenergyadvice.org.uk 

www.gov.uk/browse/benefits/heating

COVID 19 Vaccine - We will be in touch with you once its your turn, Please do not call the surgery to query when you will have the vaccine. We are currently working our way through Cohort groups 1-9. We are unable to answer any specific questions about the vaccine at the moment, once we have been advised further information will become available. There will be a national process that will send invitations to patients in a priority order which again will be decided by NHS England.

If you are aged 50 or above and have not been invited or had your 1st COVID vaccine please contact the Surgery to book an appointment.

DO NOT come into surgery or attend A&E or Urgent Care Centres if you have a new continuous cough and or a high temperature above 37.8 degrees and or a loss of smell and taste. If you have these symptoms please isolate and visit NHS 111 website www.111.nhs for advice and guidance or by telephone on 111.

Call 999 - if you feel very unwell or think there is something seriously wrong.

Need help with getting a test? call 119 from 7am - 11pm or go to www.gov.uk

If you have any questions or queries regarding self-isolation, symptoms or MED 3 (sick note) please either go to 111.nhs.uk or call 111 who will offer guidance.  Please do not ask our reception staff as we do not have the capacity to take these phone calls at the moment.

We have implemented an appointment triage system with immediate effect. You will be asked by a member of our reception team what your symptoms are and booked in for a telephone triage appointment with one of our clinicians.

Any Face to face appointments will be booked by the clinician when agreed during this triage consultation. Please ensure we have your correct contact details.

For up to date information from NHS England and Public Health regarding Coronavirus and its current status please go to https://www.nhs.uk/conditions/coronavirus-covid-19/

In line with the advice from NHS England we are suspending online bookings for appointments until further notice.  This is to mitigate any risk that any potentially infected patients book appointments online or attend the practice. You can still order prescriptions on line via patient access.

50-64 Flu (new for 2020/21)

We have contacted all our patients aged 50-64 and invited them in for the seasonal flu vaccine. Please call 01515115805 after 11am to book an appointment.

FLU CLINICS 2020

We have now contacted all our eligible patients for flu season 2020/21, if you have not already made an appointment for this years flu vaccine please contact reception on 01515115805 to book an appointment.

All patient who are eligible for the Seasonal Flu Vaccine 2020 will receive either a text or a letter over the next few weeks.  Once you receive this communication please call our reception team on 0151 5115805 after 11am Monday - Friday to book this important vaccine. Please note we are only doing pre booked appointments, we will not be seeing any drop in patients.

At your appointment this year you may notice we will be doing things a little differently due to the current COVID 19 circumstances.  You will be met in the foyer by a member of staff who will take your name then shown to our new waiting area where you will be booked in by a member our reception team and then asked to take a seat. You will be called in by a clinician and have your flu vaccine, you will be asked to leave the building via another exit, this is to help with our one way system (all will signposted).

When attending your appointment we ask that:

• you arrive on time, do not arrive early as you may be asked to wait outside until your appointment time
• wear a face covering
• attend alone, if you require assistance with your mobility please advise our reception team when booking your appointment that you will be attending with another person
• observe our one way system
• observe our social distancing guidelines and keep 2 metres apart at all times
• DO NOT attend if you a new continuous cough, a high temp, a new loss of taste or smell. For further Corona virus symptoms please check the latest government advice at www.111.nhs
• we will only be doing your flu vaccine at this appointment, if you wish to discuss anything else other than your flu vaccine then please call reception and book a telephone consultation.

Below is a poster detailing patients who are eligible for Seasonal Flu Vaccine 2020

Find Local Services In Your Area

Enter all or part of your postcode in the box below and click one of the buttons to find those services that are local to you.