What’s on offer?

The Surgery provides the following services for all registered patients: 

Easy access to healthcare

• Same day appointments and pre-bookable appointments at a range of times.  Please be aware that requests for same day appointments need to made at 8am.

Help staying healthy

• Advice on preventing illness
• Advice on managing a long-term health condition
• Cervical screening (smear tests)
• Contraceptive services (emergency and routine)
• Childhood immunisations
• Travel vaccinations and advice - unavailable until further notice. 

Specialist services

• Womens’ health
• Mens’ health
• Child health
• Cardiovascular care including:
  -       anticoagulant dosing
  -       ischaemic heart disease screening, prevention and management
  -       other circulatory disease screening, prevention and management
•  Self Help Counsellor
• Health Improvement Team
• Pregnancy testing (sample sent to lab, results next day)
• Antenatal (pregnancy) care
• Smoking cessation service -session once a week at practice
• Diabetes clinic
• Chronic obstructive pulmonary disease (COPD) clinic
• Asthma clinic
• Chronic kidney disease monitoring
• Palliative (end of life) care
• Health screening
• Cholesterol and blood sugar testing
• Blood pressure checks
• Self referral for non urgent 18+ adults who are experiencing common mental health problems such as anxiety and depression  - 0151 292 6954
• Self referral to MSK physiotherapy services for patients suffering with back, joint or muscle pain - 0151 495 5472
• Lloyds Pharmacy is now open on these premises.

Please see link below around guidance for sick notes for patients with Coronavirus or who need to self isolate.

Coronavirus MED3 letter for patients

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Patients can now cancel an appointment by TEXT message

We have a new TEXT messaging service whereby we can remind patients of their appointments and if no longer needed the patient can cancel by texting back  CANCEL  to us.

We can also send patients a TEXT reminder for a review or flu vaccination.

If we need to cancel your appointment we can also inform you by TEXT.

Texting relies on the practice having an up to date mobile telephone number.  We would be grateful if you could let a receptionist know if you change your mobile number.

If you would like to OPT-OUT of this service then please let us know by contacting the practice on 0151 5115805.

Travel Vaccinations Clinic suspended until further notice

NOTE- The UK is currently at Response Level 4 (prevalence high or rising rapidly) 'General Practice is open but most non-clinical services and a significant volume of routine non urgent clinics services are not available'

Travel advise is non essential at this current time and advice would need to be sought privately via the Liverpool Well Travelled  Clinic - 0151 705 3223

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

Travel Questionnaire

Fit for Travel

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday.  To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

March 2021

Breast Screening Appointments:

Ladies aged between 50 and up to their 71^st birthday will shortly be receiving an invitation letter for routine Breast Screening.

Please make booking your mammogram a priority in these difficult times.

Warrington, Halton, St Helens & Knowsley Breast Screening Unit

Further details can be found at - www.whsthkbss.nhs.uk

Booster vaccines - we are in the process of inviting eligible patients in for their Covid Booster Vaccine - Please be aware you will only to be able to have your booster 6months after your 2nd covid vaccine.

COVID 19 Vaccine -  If you are aged 18 or above and have not been invited or had your 1st COVID vaccine please call 0151 5115200 or visit hccg.wa8pcn@nhs.net to book an appointment at the DCBL stadium 

Please remember to attend for your second COVID vaccine appointment, if you have missed the appointment please contact the surgery or 0151 5115200 and we can re-book you in. 

If you have any doubts or concerns about getting your 2nd vaccine please follow the link for further details:

COVID-19 vaccination: worried about having your second dose of AstraZeneca? - GOV.UK (www.gov.uk)

Remember these following rules still apply - DO NOT come into surgery or attend A&E or Urgent Care Centres if you have a new continuous cough and or a high temperature above 37.8 degrees and or a loss of smell and taste. If you have these symptoms please isolate and visit NHS 111 website www.111.nhs for advice and guidance or by telephone on 111.

You must wear a face covering when coming into our Practice even if you have had both vaccines you are still required to wear a face covering. If you are exempt please ensure you have your information to prove this. Please do not be offended if our staff ask you to wear a covering they are trying to protect you and themselves

Call 999 - if you feel very unwell or think there is something seriously wrong.

Need help with getting a test? call 119 from 7am - 11pm or go to www.gov.uk

If you have any questions or queries regarding self-isolation, symptoms or MED 3 (sick note) please either go to 111.nhs.uk or call 111 who will offer guidance.  Please do not ask our reception staff as we do not have the capacity to take these phone calls at the moment.

We have implemented an appointment triage system with immediate effect. You will be asked by a member of our reception team what your symptoms are and booked in for a telephone triage appointment with one of our clinicians.

Any Face to face appointments will be booked by the clinician when agreed during this triage consultation. Please ensure we have your correct contact details.

For up to date information from NHS England and Public Health regarding Coronavirus and its current status please go to https://www.nhs.uk/conditions/coronavirus-covid-19/

In line with the advice from NHS England we are suspending online bookings for appointments until further notice.  This is to mitigate any risk that any potentially infected patients book appointments online or attend the practice. You can still order prescriptions on line via patient access.

Urgent Mental Health Support

If you need urgent mental health support, you can call the 24/7 freephone crisis line on - 0800 051 1508. Further information about this service is available here : Help in a crisis (merseycare.nhs.uk)

Updated 9th June 2021

General Practice Data for Planning and Research (GPDfPR) – data collection

We have started to invite patients for their flu vaccine at the practice.

You will receive either a letter or text message asking you to book into one of our flu clinics.  There maybe an opportunity for you to have your COVID Booster at this appointment if you are eligible (needs to be 6months since your 2nd COVID Vaccine). 

Further information to follow

update 27.9.2021

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