What’s on offer?

The Surgery provides the following services for all registered patients: 

Easy access to healthcare

• Same day appointments and pre-bookable appointments at a range of times.  Please be aware that requests for same day appointments need to made at 8am.

Help staying healthy

• Advice on preventing illness
• Advice on managing a long-term health condition
• Cervical screening (smear tests)
• Contraceptive services (emergency and routine)
• Childhood immunisations
• Travel vaccinations and advice 

Specialist services

• Womens’ health
• Mens’ health
• Child health
• Cardiovascular care including:
  -       anticoagulant dosing
  -       ischaemic heart disease screening, prevention and management
  -       other circulatory disease screening, prevention and management
•  Self Help Counsellor
• Health Improvement Team
• Pregnancy testing (sample sent to lab, results next day)
• Antenatal (pregnancy) care
• Smoking cessation service -session once a week at practice
• Diabetes clinic
• Chronic obstructive pulmonary disease (COPD) clinic
• Asthma clinic
• Chronic kidney disease monitoring
• Palliative (end of life) care
• Health screening
• Cholesterol and blood sugar testing
• Blood pressure checks
• Self referral for non urgent 18+ adults who are experiencing common mental health problems such as anxiety and depression  - 0151 292 6954
• Self referral to MSK physiotherapy services for patients suffering with back, joint or muscle pain - 0151 495 5472
• Lloyds Pharmacy is now open on these premises.

Please see link below around guidance for sick notes for patients with Coronavirus or who need to self isolate.

Coronavirus MED3 letter for patients

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Patients can now cancel an appointment by TEXT message

We have a new TEXT messaging service whereby we can remind patients of their appointments and if no longer needed the patient can cancel by texting back  CANCEL  to us.

We can also send patients a TEXT reminder for a review or flu vaccination.

If we need to cancel your appointment we can also inform you by TEXT.

Texting relies on the practice having an up to date mobile telephone number.  We would be grateful if you could let a receptionist know if you change your mobile number.

If you would like to OPT-OUT of this service then please let us know by contacting the practice on 0151 5115805.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to complete a travel form, available from reception, and hand it back to Reception Team asap for the practice nurses attention who will them contact you to discuss and make an appoitment.  Please ensure you do this in plenty of time before you travel.  This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. 

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

It is important to make this initial appointment as early as possible  - at least 6 weeks before you travel - as a second appointment may be required with the practice nurse to actually receive the vaccinations.  The Nurse will also give you important advice about looking after yourself whist on holiday or working abroad.

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

Travel Questionnaire

Fit for Travel

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday.  To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

DO NOT come into surgery or attend A&E or Urgent Care Centres if you have a new continuous cough and or a high temperature above 37.8 degrees and or a loss of smell and taste. If you have these symptoms please isolate and visit NHS 111 website www.111.nhs for advice and guidance or by telephone on 111.

Call 999 - if you feel very unwell or think there is something seriously wrong.

Need help with getting a test? call 119 from 7am - 11pm or go to www.gov.uk

If you have any questions or queries regarding self-isolation, symptoms or MED 3 (sick note) please either go to 111.nhs.uk or call 111 who will offer guidance.  Please do not ask our reception staff as we do not have the capacity to take these phone calls at the moment.

We have implemented an appointment triage system with immediate effect. You will be asked by a member of our reception team what your symptoms are and booked in for a telephone triage appointment with one of our clinicians.

Any Face to face appointments will be booked by the clinician when agreed during this triage consultation. Please ensure we have your correct contact details.

For up to date information from NHS England and Public Health regarding Coronavirus and its current status please go to https://www.nhs.uk/conditions/coronavirus-covid-19/

In line with the advice from NHS England we are suspending online bookings for appointments until further notice.  This is to mitigate any risk that any potentially infected patients book appointments online or attend the practice. You can still order prescriptions on line via patient access.

We apologise for any inconvenience caused during this time.

Facetoface clinics

FLU CLINICS 2020

All patient who are eligible for the Seasonal Flu Vaccine 2020 will receive either a text or a letter over the next few weeks.  Once you receive this communication please call our reception team on 0151 5115805 after 11am Monday - Friday to book this important vaccine. Please note we are only doing pre booked appointments, we will not be seeing any drop in patients.

At your appointment this year you may notice we will be doing things a little differently due to the current COVID 19 circumstances.  You will be met in the foyer by a member of staff who will take your name then shown to our new waiting area where you will be booked in by a member our reception team and then asked to take a seat. You will be called in by a clinician and have your flu vaccine, you will be asked to leave the building via another exit, this is to help with our one way system (all will signposted).

When attending your appointment we ask that:

• you arrive on time, do not arrive early as you may be asked to wait outside until your appointment time
• wear a face covering
• attend alone, if you require assistance with your mobility please advise our reception team when booking your appointment that you will be attending with another person
• observe our one way system
• observe our social distancing guidelines and keep 2 metres apart at all times
• DO NOT attend if you a new continuous cough, a high temp, a new loss of taste or smell. For further Corona virus symptoms please check the latest government advice at www.111.nhs
• we will only be doing your flu vaccine at this appointment, if you wish to discuss anything else other than your flu vaccine then please call reception and book a telephone consultation.

Below is a poster detailing patients who are eligible for Seasonal Flu Vaccine 2020

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