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Noticeboard

CORONAVIRUS - Please see details below and our clinics & services page for further information and advice.

Due to current COVID 19 pressure we will be closed between 12pm - 2pm each day for routine catch up.  If during this time you need to speak to a doctor urgently please call 0151 5115838 (please note this number will only be manned during 12pm-2pm).  We appreciate your support and understanding in these challenging times.

Our Opening times and telephone system have changed!!

From Monday 16th September 2019 our opening times changed to 8am - 6.30pm Monday - Friday. From this date our telephone lines and doors are open for patients to access and book our services. 
Also our telephone answering services have now changed please go to opening times tab and select 'Updated Telephone System' for further details.
 
PLEASE NOTE 
For medical advice when the surgery is closed please call NHS 111 or logon to 111.nhs.uk If your call is an emergency please call 999.
IMPORTANT PATIENT NOTE ABOUT EPS:
We are now live with Electronic Prescription Service (EPS) at the surgery Please speak to your local pharmacy or our reception team for further information on signing up. Thanks
 
 

 

 

DO NOT come into surgery or attend A&E or Urgent Care Centres if you have a new continuous cough and or a high temperature above 37.8 degrees.  If you have these symptoms please self-isolate for 7 days, if you get worse or you do not improve after 7 days please call 111 for advice and guidance.

If you have any questions or queries regarding self-isolation, symptoms or MED 3 (sick note) please either go to 111.nhs.uk or call 111 who will offer guidance.  Please do not ask our reception staff as we do not have the capacity to take these phone calls at the moment.

We have implemented an appointment triage system with immediate effect. You will be asked by a member of our reception team what your symptoms are and booked in for a telephone triage appointment with one of our clinicians.

Any Face to face appointments will be booked by the clinician when agreed during this triage consultation. Please ensure we have your correct contact details.

For up to date information from NHS England and Public Health regarding Coronavirus and its current status please go to https://www.nhs.uk/conditions/coronavirus-covid-19/

In line with the advice from NHS England we are suspending online bookings for appointments until further notice.  This is to mitigate any risk that any potentially infected patients book appointments online or attend the practice. You can still order prescriptions on line via patient access.

We apologise for any inconvenience caused during this time.

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